Support and warranty

Please read below the support information for your purchase.

Replacement Guarantee if item is at fault

14 day faulty replacement guarantee no matter where you are in Australia.

If you find you have any fault with your laptop within 14 days of recieving your purchase please contact us immediately on 08 9536 8500 or submit the information at the bottom of this page.

All returns that are faulty are assigned an RA number and will be picked up from your nomintated address in Australia and brought back free of charge to the laptop manufacturer's service centre in Australia.

If the fault is within the manufacturer's guidelines we will have a replacement sent to you by free insured delivery or a refund given if you prefer not to accept a replacement.

Please check your laptop before you load any personal software. A replacement will not be done if we find out that the fault is software related not from the original software that was pre-installed on your machine (full charges including delivery may occur).

Warranty

Warranty after your 14 day replacement guarantee.

Any problems that occur after the 14 days replacement guarantee then please enter in the details below stating the problem so we can organise your repair with the manufacturer. Please remember where possible to mention your tax invoice number or order number.

Support / Warranty Contact

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Insured delivery Australia wide: All major capital cities Perth, Adelaide, Melbourne, Canberra, Sydney, Brisbane, Hobart, Darwin, Alice Springs and all country areas for Western Australia, South Australia, Victoria, Australian Capital Territory, New South Wales, Queensland, Tasmania and Northern Territory.

Affordable Laptops - ABN 30 669 949 022 - Phone: 08 9536 8500